We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address. We will never sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet.
All fresh caviar is shipped in a custom designed insulated bag with frozen gel ice which is packed in an insulated container. Caviar is shipped via FedEx Priority Overnight. Non-perishable items may be shipped via Federal Express ExpressSaver taking a minimum of 3 business days for a fee of $15.00. Any shipment over $500 will require a signature.
Seattle Caviar is able to ship Monday through Thursday as long as orders are received by 12:00 noon PST. If we ship on a Friday for Saturday delivery there is a $20 Federal Express Saturday surcharge.
Please note that we will be closed and unable to ship on Monday September 4th and Monday September 11th.
Your satisfaction is guaranteed.
In the event of a problem with an order please notify us within 24 hours and every effort will be made to rectify the issue.
If you live in the Seattle Metropolitan area please consider using a courier for same day service for a fee of $12.50. Please inquire for Eastside courier service.
Shipping and handling to Hawaii & Alaska is $50 minimum.
Federal Regulations allow us to ship only within the United States.